This page outlines the information collected on this website and how it is used.
July 19 2023
Scott Davidson, trading as Helpfully Counselling
Please use our contact form to contact us if you have any concerns about the information collected on this website. Otherwise please call 07752767839
We currently collect and process the information you supply on our contact form:
We will also collect and process the following information, if you choose to provide it on the contact form:
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is: We have a legitimate interest.
If you choose to use our contact form, we collect the information you supplied so that we can contact you, to reply to your enquiry, using your preferred method, where you've chosen to specify it.
Your information is securely stored. We will keep the details you supply via the contact form, for up to one month, while we answer any questions you might have about our service, or to arrange an introductory counselling session. Otherwise, if after contacting us that you do not want to begin with counselling, we will delete your information as soon as it is practical to do so. If you do decide to begin with counselling then we will separately seek your consent to retain this information, for the purpose of contacting you during counselling and within GDPR requirements.
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us using the form on this website, or call us on 07752767839 if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries]. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk